Sacred Heart Mission

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Case Study

Customer Experience Strategy

Brand Strategy

Opportunity

Sacred Heart Mission, a St Kilda-based not-for-profit, first partnered with Pascal Satori to design and launch a new Women for Women fundraising event for their Women’s House. After several years of successful collaboration on these events, Sacred Heart Mission entrusted us with the task of elevating their brand and key communications across the organisation to drive greater engagement and support from donors, stakeholders and the community.

Strategy

Our focus was on creating a cohesive and impactful brand experience that resonated across all major brand touchpoints. We refreshed Sacred Heart Mission’s brand identity, establishing a unified look and feel across their fundraising initiatives and key communications. To support their diverse funding needs, we developed a comprehensive suite of tailored brand assets that contributed to successful campaigns across various channels. This included redesigning the “Dine for Heart” fundraiser with fresh visuals and compelling messaging, reimagining the annual reports to enhance engagement and visual appeal, and designing the “GTSI Longitude Study,” a critical government report, with clarity, accessibility, and brand alignment at its core.

Impact

Enhanced donor engagement through the reimagined “Women for Women” and “Dine for Heart” events delivered memorable experiences that strengthened donor connections and elevated fundraising efforts.

A refreshed brand identity unified Sacred Heart Mission’s visual and communication strategy, building trust and recognition across audiences.

Redesigned annual reports and the government study presented complex information in an engaging, visually appealing format, increasing stakeholder understanding and support.

The development of cohesive brand assets contributed to the success of multiple fundraising initiatives, driving positive outcomes for Sacred Heart Mission’s critical programs.