Loyalty by Design

It’s our mission to to craft the most memorable end-to-end human experiences.

We do this is by designing strategies that inform with the way customers engage with brands.

We’re not just thinkers, we’re doers.

Our approach is a unique blend of creative thinking and pragmatic doing, ensuring that every strategy is not just a concept but brings tangible results.

But here’s the real value – access to CMO & CXO.

You get access to top-tier strategic leadership in with proven experience developing organisations without the full-time resource commitment.

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Guardians of your Brand Legacy

Transcending traditional marketing boundaries, we take a holistic view of the entire customer experience. Our team is packed with specialists who know exactly how to fine-tune every interaction your customers have with your brand.

With us, you get the best of both worlds: strategic leadership oversight and hands-on expertise, all without the need to commit to a full-time position. This means we’re all about getting you results that really matter – enhancing brand loyalty and driving business growth in a rapidly evolving marketplace.

Our Approach

We dig deep to find your competitive
edge, help build your brand, and shape
your business into a sustainable
organisation where everything clicks.

Develop the strategy

Everything starts with a good, solid strategy. We’ll sit down with you, roll up our sleeves, and sketch out the big picture, ensuring that all subsequent actions are aligned and purposeful.

Build the ecosystem

From the ground up, we help construct the foundations in brand, technology, culture, and design crucial for delivering an impactful customer experience.

Maintain the marketing operations

Consider us an extension of your team, here to keep the pep high and the momentum going. Our team are specialists in what they do; while understanding of the commercial reality of business.

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What’s in a Name…

Our name, Pascal Satori, merges two inspirations into one identity.
‘Pascal’ honors the French philosopher and mathematician Blaise Pascal who believed that imagination is the driving force behind all human endeavour. This reflects our belief in the vital role of imagination in driving creativity and design strategy.

‘Satori’, is a Japanese term for a moment of sudden insight. This represents our dedication tosparking transformative “Ah-Ha” moments for brands; helping them uncover unique qualities that connect with customers, build loyalty, and create unforgettable experiences.

Together these concepts embody our mission:
 using creativity and imagination to create cohesive brand ecosystems that click with customers.

The Evolution of Pascal Satori

Just like the brands we partner with, our
own story is one of continual evolution
and growth.

2017

A Branding & Design
Agency

Previously known as Pepebucks, Paris took her learnings from years in small businesses and startups and created a branding and design agency. In these early days our focus was on crafting compelling visual identities and design solutions that captured the essence of each brand we partnered with.

2020

A Shift Into
Strategic Design

With a background in design thinking and practical creativity, Paris recognised the growing demand for strategic design. Drawing from her insights into the critical activities that drive business growth and profitability, Pepebucks was rebranded to Pascal Satori. This rebrand marked our evolution towards combining strategic thinking with our established design expertise.

2024

A New Era of
Customer Experience

Having collaborated with clients from diverse global industries, Paris realised that a lot of business problems could be resolved with a refined customer experience. Today, Pascal Satori is made up of a specialised team who take a holistic view of the customer experience, brand and technology to improve organisation operations and processes. Our evolution reflects our dedication to not only crafting visually impactful solutions, but also to engineer experiences that drive meaningful engagement and business growth.

OUR VALUES

Agility

Quick. Nimble.
Readiness. Dexterity.

The world changes fast, and we pride ourselves on prioritizing agility in order to respond and react to not only our client’s needs — but the requirements and restrictions of the world as a whole. We make sure our team members have the ability to think and understand quickly, constantly training our brains and building our foundation of knowledge.

Patience

Calm. Fortitude.
Persistence. Resolve.

All good things come to those who wait, and a lot of great things take time. We recognise that sometimes the effort put in isn’t realised straight away, and that we must stay patient and focused in order to realise our goals. We keep our eye on the prize and stay persistent. We are flexible and accomodating, and pivot where needed to realise our goal.

Pep

Energy. Spirit.
Bounce. Sparkle.

Our core energy force, we bring the sparkle to ideas and ensure our clients always feet supported and inspired to reach for the stars.

Evolution

Transform. Unfold.
Rise. Progress.

We ‘re driven by a passion for making things better, and never getting complacent. The world is constantly changing, new technology is becoming available, and people are connecting in weird and wonderful ways. We always have our finger on the pulse, and break out of the comfort zone to make sure our client’s businesses evolve with the times.

Wonder

Marvel. Surprise.
Amaze. Awe.

Constantly digging deep into our creativity and imagination, we are obsessed with things that wow — not only creating them, but observing and drawing from them in the wild .